WebCOBRA On Demand Support
Each WebCOBRA user has access to Travis Software Support Staff. Travis Support Staff has a thorough understanding of the employee benefits and laws on which WebCOBRA is based, which helps them assist clients and provide solutions efficiently.
Various modes of support include:
- Self-Service Portal - Allows clients to send Support questions, issues/cases, or enhancement requests directly to Travis via the internet. You can also view the status of prior and open cases by logging in with a secure username and password. To access your Self Service Portal, login to WebCOBRA On Demand and click on Support Resources, or visit
http://www.travisoft.com/supportlogin.html. - Phone Support - Speak to a member of Travis Support directly, Monday through Friday from 8:30 am to 6:00 pm, Central Standard Time at 281-496-3737, and select Option 3.