WebCOBRA.com Letter Changes

In each release of WebCOBRA.com, we will update this page to let you see what changes we make to the default letters. If you have customized your letters, you can use this page as a reference to see what we've added or changed.

Your customizations are never overwritten; new letters are available instantly without you having to edit them. All templates, wording selections, or data elements can be modified and/or customized to fit your needs.

March '07 Release


Benefit Termination Notice

DescriptionGenerated when a QB is dropped from a Benefit Plan
Where can I find this in the Internet Word Processor?
What do I need to do?This letter used to be the same as the Rate Change Notice, but it now has its own letter to go out to QBs when they are dropped from a benefit plan.
What does it look like?


Subsidy Listing

DescriptionIf you need to be able to show different Subsidy amounts and end dates to a QB, use this data element. It will only show up if you have subsidies for that QB, and works best on the Cobra Election Notice.
Where can I find this in the Internet Word Processor?
What do I need to do?If you'd like to use it, insert it into any letter (Cobra Election Notice works best).
What does it look like?


Social Security Extenstion Clause

DescriptionOne of only a few Federally required letters to send is the End of COBRA Notice, which prints in the final 90 days of Federal Coverage. If you have setup a QB to be on the 11 month Social Security Disability Extension, this data element will give them additional information on when their extension will end.
Where can I find this in the Internet Word Processor?
What do I need to do?If you've edited the End of COBRA Notice, you'll want to paste in this Data Element.
What does it look like?

Previous Releases:

January '07 Release


Dependent Eligibility Reminder

DescriptionGenerated when a Dependent has reached the age limit for this plan assignment
Where can I find this in the Internet Word Processor?
What do I need to do?You will need to use "QB Dependent Age Limit Eligibility for Plan Assignment" Benefit Plan Option to see this letter print.
What does it look like?


Rate Expiration Reminder

DescriptionGenerated when a benefit plan rate is about to expire.
Where can I find this in the Internet Word Processor?
What do I need to do?If you have entered a rate expiration date at the Benefit Plan Detail page, a letter will print on that date.
What does it look like?


Premium Disbursement Check

DescriptionCheck created for Carrier/Sponsor during the Premium Disbursement Wizard
Where can I find this in the Internet Word Processor?
What do I need to do?Align or customize your check on your check stock and then generate a test check.
What does it look like?

July '06 Release


Cobra Election Notice

DescriptionMain notice to new QBs notifying them of their rights
Where can I find this in the Internet Word Processor?
What do I need to do?If you have modified your Cobra Election Notice, you may want to add this data element to your letter.
What does it look like?


Deficient Payment

DescriptionGenerated for a QB with a deficient premium payment. The amount paid and balance due will be printed in the letter. The QB will have 30 days from the date of the letter to pay the amount owed
Where can I find this in the Internet Word Processor?
What do I need to do?If you have modified the Deficient Payment Notice, you should use the Total Amount Due instead of the Account Balance.
What does it look like?

February '06 Release


Premium Disbursement Check

DescriptionCheck created for Carrier/Sponsor during the Premium Disbursement Wizard
Where can I find this in the Internet Word Processor?
What do I need to do?Nothing! This is a new letter and is already in your system, ready for you to use.
What does it look like?


Healthcare Reimbursement Account Wording

DescriptionInserted into the COBRA Election Notice if the QB has one or more HRA plans assigned
Where can I find this in the Internet Word Processor?
What do I need to do?Nothing! This is new wording and is already in your system, ready for you to use.
What does it look like?


QB Moving from Federal Coverage to State Coverage

DescriptionThis letter will be printed when coverage changes from federal to state
Where can I find this in the Internet Word Processor?
What do I need to do?Nothing! This is a new letter and is already in your system, ready to automatically be created when this circumstance arises.
What does it look like?


Auto QB Login

DescriptionThis letter provides notification to the QB of their ability to view their COBRA account. It will provide them with the necessary information to activate their account.
Where can I find this in the Internet Word Processor?
What do I need to do?Insert the new Automated QB Login Notification data element into your COBRA Election Notice in the Internet Word Processor and turn on the new Client/Employer option to enable.
What does it look like?


Rate Change

DescriptionInserted into the Rate Change Letter when there is an account balance greater than zero after the rate change.
Where can I find this in the Internet Word Processor?
What do I need to do?If you have customized your rate change notice, you'll want to add this Data Element to the end of your notice. It will act as a "coupon" for QBs to send back to you.
What does it look like?


USERRA

DescriptionUsed instead of the generic opening paragraph when the Qualifying Event is USERRA, this is the opening greeting paragraph in the COBRA Election Notice
Where can I find this in the Internet Word Processor?
What do I need to do?Nothing! This is a new letter and is already in your system, ready to automatically be created when this circumstance arises.
What does it look like?